Pasq LLC’s Refund Policy
Customers may request a refund for a Pasq product that is on order, but has not yet been shipped, by submitting the simple form at the bottom of this page.
Refund Details
- Refund Timing: A refund can be requested up until your Pasq product has been shipped. Once the product is shipped, the return policy will apply.
- Cancellation Fee: A non-refundable cancellation fee of $250 will be deducted from the original purchase amount.
- Additional Charges: All credit card processing fees and transaction costs associated with the original purchase will be deducted from the original purchase amount.
- Refund Method: Refunds will be processed, and to keep fees to a minimum, a check will be sent within 10 business days to the purchaser, net of the cancellation fee and additional transaction fees.
Refund Process
- Refund Form: Please complete the below simple form.
- Confirmation Email: We will email you confirming we have received your refund request. We may have questions about your request, which we will include in the confirmation email.
- Check in the Mail: We will mail you a refund check within 10 business days after both you and Pasq agree to the refund request.
Limitations
- Once a trailer has been shipped, no refunds will be issued. Instead, the return policy will apply.
- Partial refunds are not available
- Custom modifications or special order components are not eligible for refund
Exceptions
Pasq Moto Trailers reserves the right to evaluate refund requests on a case-by-case basis and may make exceptions at its discretion.
Refund Request Form
This form is to be completed by anyone who has paid for a Pasq product, but the product has not yet been shipped yet. If the product has shipped, please see our Return Policy.
This Page Last Updated: 30 Mar 2025